- Cost overruns and missed deadlines on complex technology projects?
- Headaches in trying to sort out internal controls for Sarbanes-Oxley compliance?
- "Blacklisted" email or poor email delivery and response rates?
- Implementing a 7-figure system and getting 2-bit results?
- Can't get your systems to talk to each other? Lagging productivity from antiquated business processes?
- Slow network response and bandwidth bottlenecks?
- Extended system outages or data loss?
- Lots of questions but no answers from your technology department?
- Can't afford to hire full-time IT management for your growing company?
Project Management
e-TCA Inc. has two objectives for every project: first, exceed requirements; second, deliver on time and at or under budget. Experience running everything from server upgrades to website development to 7-figure ERP projects. Skilled in assembling and managing cross-functional teams. Well-versed in PMI standards and processes.
Audit and Compliance
- Sarbanes-Oxley Compliance
While Sarbanes-Oxley compliance is first and foremost a legal requirement, it provides a unique opportunity to examine organizational inefficiencies and technology weaknesses that usually get swept under the rug due to traditional cost-benefit analysis. The e-TCA edge comes from an uncommon ability to bridge the gap between business and technology. Trained and certified in Sarbanes-Oxley technology compliance. Highly successful in quickly grasping the role of technology in the organization, translating the technical into the non-technical at an executive level, and tying technology gains to business objectives.
- GLB Act and the Safeguards Rule
With all the headlines about stolen credit card numbers and other private data, proper handling of your customer's personal data isn't just good business, it's the law. Developing a good privacy policy and a plan to back it up are essential to providing peace of mind for you and your customers. Nobody wants to be the next headline about stolen data.
- CAN SPAM
Whether B2B or B2C, email is an essential part of any company's marketing, sales and service function. And yet, the problems with email delivery abound. It starts with CAN SPAM compliance - make sure you are working within the law in your email efforts. However, compliance with the law is only the beginning - improving email delivery and response rates goes well beyond the minimum compliance requirements. If you don't know about how to get whitelisted, write safe subject lines, SPF, Domain Keys and Bonded Sender, then it's time to bring in someone who does.
ERP/CRM
Possibly no other technology can make the same impact on your company as ERP, CRM and/or SCM. Done well, knowledge is centralized, processes are streamlined, and productivity and results rise. Done poorly, more is lost than gained, processes break down, stress rises, morale and results fall. Whether you are evaluating which ERP package to implement, or have an existing system that needs improvement, e-TCA Inc. can help.
Business Process Optimization
The far-reaching business benefits of compliance, or of ERP implementation, come when existing processes are exposed for their weaknesses and streamlined. Flaws show up in everything from procurement to materials handling to production. The back-office systems in most companies, manual and electronic, can be a complex web of interconnected elements. Fixing them requires a holistic approach and the ability to work outside the comfort zone to ask penetrating questions. And "because we've always done it that way" isn't a good answer.
Network Design and Administration
Servers outgrowing their capacity? Looking to standardize to a single platform? Unexplained network slowness or problems accessing the internet? To many help desk issues keep repeating themselves? Then its time to get help in analyzing your existing network. A fresh perspective from the outside can often spot problems or patterns than internal IT staff will overlook.
Disaster Recovery
What is your disaster recovery plan? Are your critical systems being backed up sufficiently? Do you have redundancy where you need it? Or maybe you have systems right now that are breaking down all to often and you're losing data because of poor backup and recovery procedures? There are varying degress of backup plans - not everyone has a budget to have full backups and redundant systems for every essential process. Aim to find the right size plan for your organization, one with risks that are defined and that you can live with.
To view a list of past executive-level consulting projects, Click Here.
To view a list of technologies utilized, Click Here.